Privacy Policy

Last updated: January 1, 2025 | Zhost Consulting Private Limited

ContractPilot ("we", "our", "us") is operated by Zhost Consulting Private Limited. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

1. Information We Collect

Account Information: Company name, email, phone, address, and registration details provided during signup.
Document Data: Legal documents you generate, recipient information, and signing data including signatures, timestamps, and IP addresses.
Usage Data: Log data, IP addresses, browser type, and platform interactions for security and audit purposes.
Payment Data: Payment is processed by Razorpay. We store only transaction IDs and amounts, not card details.

2. How We Use Your Information

To provide and operate the ContractPilot platform
To generate AI-powered legal documents using your organizational parameters
To send document signing invitations and notifications
To maintain legally compliant audit trails
To process payments via Razorpay
To provide customer support

3. Data Security

All data is encrypted at rest using AES-256 and in transit using TLS 1.2+. Document signing tokens are one-time use with 30-day expiry. We implement rate limiting, CSRF protection, and regular security audits.

4. AI & Document Generation

Your document content and organizational parameters are sent to Bithost AI (x.ai) for document generation. We do not use your document content to train AI models. Bithost AI's privacy policy applies to AI processing.

5. Data Retention

Documents are retained for as long as your account is active. You may request deletion of your data at any time by contacting us. Audit trail data for signed documents may be retained for legal compliance purposes.

6. Your Rights (DPDP Act, India)

Right to access your personal data
Right to correction of inaccurate data
Right to erasure (where legally permissible)
Right to data portability

7. Third-Party Services

We use: Razorpay (payments), Bithost AI (document generation), and your configured SMTP provider (email delivery).

8. Contact

For privacy inquiries: dpo@bithost.in
Zhost Consulting Private Limited, India